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Reduce RTO Issues By 10%

Take control of failed deliveries with real-time NDR tracking, return alerts, and automated refunds that keep customers happy.

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Minimize Returns & Maximize Revenue

Reduce Return to Origin orders using intelligence, automation, and better customer communication.

Serviceability Check

Flag risky postal codes with high RTO history before dispatch.

Prepaid Pushes for High-RTO Zones

Switch payment on delivery to prepaid automatically for high-risk areas using custom rules.

Failed Delivery Insight

Understand why deliveries fail, customer behavior, address issues, courier lapses and take corrective action.

RTO Analytics Dashboard

Track trends, reduce disputes, and proactively plug revenue leakage.

Instant Courier Updates

Get real-time NDR alerts under 24 hours, as soon as the courier marks a delivery attempt.

Realtime Buyer Communication

Auto-reach buyers via SMS, Email or IVR to confirm their delivery preference instantly

Comprehensive Returns Management Suite

Smart, automated tools to handle returns, exchanges, and refunds and deliver a seamless post-purchase experience.

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Manage Your Returns

Book returns on the Shiprazor platform hassle-free. Let the delivery partner handle the rest.

Flexible Refunds

Refunds are sent to your bank or added as credits to your Shiprazor account

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smart NDR follow ups in return management.

Smart NDR Follow-ups

Automated Non-Delivery Report triggers and customer reattempt workflows.

Automated Workflows

Say goodbye to manual returns and automate the entire process to save time.

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Making Shipping Smarter, Faster & Easier!

Streamline returns, NDRs, and refunds with a single platform that simplifies your entire post-delivery workflow.

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Frequently Asked Questions

Still wondering how it all works? Check out our FAQs below or reach out to our support team anytime.​

How are refunds processed on non delivered packages?

Order cancellations are automatically refunded as Shiprazor credits. Refunds for lost, damaged, or returned parcels are handled manually.

Absolutely. You’ll get real-time alerts via dashboard and email notifications.

Yes, the system integrates with all major carriers and supports multi-courier workflows.

Yes. Automated messaging ensures they can take action instantly to avoid RTO.

Detailed analytics help you track RTO trends, courier performance, refund timelines, and more.